Questions, Made Simple
Find clear answers about Reno Concierge, the renovation journey, and how we help homeowners make more informed decisions.
How Can We Help?
Curated for Your Vision
We believe that every home tells a story. Our FAQ is designed to help you navigate the complexities of renovation with the same care and attention to detail that our designers bring to every project.
Reno Concierge
What is Reno Concierge?
Reno Concierge is a Singapore based renovation media and service platform that bridges the gap between homeowners and trusted interior design professionals.
We are your personal renovation concierge. We guide, recommend and support you throughout your renovation journey, from the first step to the final reveal.
How does Reno Concierge help homeowners?
We listen to your needs, recommend up to four carefully curated interior designers, and stay beside you from the first consultation to handover. Along the way we help you review quotations and contracts, and we mediate if issues arise.
Is the service free for homeowners?
Yes. Your consultation with our concierge team is free, and there is no obligation to proceed with any of the designers we recommend.
What is Concierge Protection?
Concierge Protection is our commitment to stand beside you throughout your renovation. If issues arise with your designer, our team steps in to mediate and help protect your interests until your home is complete.
Do you work with commercial properties?
Yes. We work with both residential and commercial projects. Tell us your property type when you share your renovation details and we will recommend firms with the right experience.
Finding a Designer
How do I choose the right interior designer?
Start with designers who have experience with your property type, then check that their completed projects match the style and functionality you want. When you meet them, notice how well they listen and how clearly they explain costs. Your concierge can help you compare.
How do you screen your interior designers?
We assess every interior design firm on reliability, professionalism, experience and their ability to understand homeowner needs.
Then we apply one simple test: would we confidently recommend them to our own family? If the answer is yes, we recommend them. If it is no, we do not.
Can I shortlist multiple designers at the same time?
Yes. Save the studios you like as you browse, then compare their portfolios and proposals side by side. We usually recommend meeting two to four designers before you decide.
Can I meet designers directly before committing?
Yes. We introduce you to your matched designers so you can meet them, compare ideas and quotations, and only commit when you feel confident.
How long does the matching process take?
It starts with a simple survey that takes about 60 seconds. Our concierge team then calls you to understand your requirements, and introduces your recommended designers once we have a clear picture of your home, style and budget.
How many designers will you recommend?
Up to four. We would rather introduce a few firms that genuinely fit your brief than overwhelm you with a long list.
What happens after I select a designer?
Your designer prepares a detailed proposal and quotation for you to review. Once you are comfortable, you sign directly with the firm, and your concierge stays in touch throughout the renovation until handover.
Homeowners
What information should I prepare?
Have your property type, key collection date, budget range and preferred design style ready, along with who will be living in the home. If you have your floor plan, share it with us too. It helps us recommend designers who suit your layout.
When should I start planning my renovation?
Ideally, before you collect your keys. Starting early gives you time to meet designers, compare proposals and settle your design, so works can begin soon after key collection.
How much does a full renovation cost in Singapore?
As a guide, a full renovation of a new HDB 4 room flat typically ranges from $44,000 to $65,000, and a resale 4 room flat from $55,000 to $82,000. A new 3 bedroom condo typically ranges from $34,500 to $68,000.
Our budget guide on the How It Works page covers more property types.
How much does a kitchen or bathroom renovation cost?
As a guide, a single bathroom typically costs $4,500 to $8,900, a kitchen $11,000 to $24,500, and a kitchen with two bathrooms $19,500 to $33,000.
Do you help review quotations and contracts?
Yes. Quotation review and contract guidance are part of how we support you, so you understand exactly what you are paying for before you sign.
What happens if something goes wrong during my renovation?
Reach out to your concierge straight away. We help resolve issues and mediate between you and your designer when needed, so you never have to handle it alone.
Will I be pressured to sign with a designer?
Never. We are homeowner first, which means your needs always come before transactions. Take your time, ask questions, and walk away at any point.
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Ready to Take the Next Step?
Whether you are still researching or ready to begin, start with a clearer understanding of your renovation journey.